Terms & policies
Last updated: 14 November 2026
Who we are
MrMillions Web is an independent website design and development service run by a sole trader based in Hackney, London, UK. We build websites for small businesses and offer optional monthly website management.
Contact: mrmillions.web@gmail.com · WhatsApp: +44 7776 570281
Free previews
We may build a free preview website for your business. A preview costs you nothing and doesn't commit you to anything. If you don't want it, you owe nothing and we won't publish it.
Quotes, orders and payment
- The price, what's included and the payment schedule are agreed with you in writing before you commit.
- Payments are taken securely by card through Stripe. We never ask for card details by email or message.
- Your website goes live, and you receive the files and access, once it is paid in full. After that, the website is yours.
- Domain names and third-party services (for example booking apps) are paid by you directly.
- Extra work beyond what we agreed is quoted first, and only done if you agree.
Cancellations and refunds
You can cancel at any time by emailing us. Any upfront payment covers design time already spent, so it is non-refundable once work on your paid project has started, unless we agreed otherwise in writing. If you're unhappy, tell us and we'll look at it fairly and reply in writing. Nothing here affects your statutory rights.
Monthly website management (optional)
Monthly management covers technical upkeep and small updates. The price and what's included are agreed before it starts. Either side can cancel with 30 days' notice, and we'll explain the final billing date and how your website is handed over.
Your content and results
You confirm you own, or have permission to use, the photos, logos and text you give us. We build every website with care, but we can't promise a number of customers, bookings, sales or Google rankings. Our total responsibility for any problem is limited to the amount you've paid us, except where the law doesn't allow this.
Privacy
This website has no contact forms, accounts or tracking analytics. If you email or message us, we use your details only to reply, to discuss a possible project and to keep necessary business records. We don't sell your information. To build a preview, we may use public information about your business, such as your name, photos and Google reviews. Ask us and we'll remove it. You can ask what data we hold, or ask us to delete it, at mrmillions.web@gmail.com. Our hosting provider may process basic technical connection data to deliver and protect this site. Fonts are loaded from Google Fonts.
Complaints
Email us with your business name and any invoice reference. We aim to reply within two working days. These terms follow the law of England and Wales.